Latest Reviews

Had car insurance with them, and they took an absurd amount of time to process a repair claim. Their customer service was slow and unhelpful, making the entire process frustrating. Not recommended.

Impressed with their health insurance. Had to get emergency treatment while visiting Brazil, and they covered everything seamlessly. Their customer service was also quick to respond. Would use them again.

Had a life insurance policy with them, and when my family needed to make a claim, they were incredibly supportive. The payout was processed quickly, and they handled everything with professionalism. Reliable and trustworthy.

Had a life insurance policy with them, and when my family needed to make a claim, they were incredibly supportive. The payout was processed quickly, and they handled everything with professionalism. Reliable and trustworthy.

Very slow claims process. Took forever to approve a simple repair after storm damage to my house. If you value efficiency, look elsewhere.

High-end service with excellent coverage. Used their international health insurance, and they covered my medical expenses without any issues. Premiums are high, but you get premium service in return.

Had a terrible experience with their car insurance. When my car was hit while parked, they dragged their feet on paying out my claim. Customer service was rude and unhelpful. Never using them again.

One of the few Spanish insurers that actually delivers good service. My home insurance claim was handled efficiently, and they even offered additional support. Their prices are fair, and the coverage is solid.

Avoid if you expect good customer service. My car insurance claim dragged on for months, and I had to follow up constantly. Their staff seemed disorganized, and I never got a straight answer.

Great experience with their home insurance. After a break-in, they handled my claim quickly and professionally. The payout covered all my stolen items, and they even helped arrange repairs. Impressed with their service.

Their policies look good on paper, but they find ways to deny claims. Had travel insurance with them, but when I had to cancel a trip due to illness, they refused to reimburse me based on a vague technicality. Felt like a scam.

Their health insurance covered all my medical bills when I needed urgent care in Tokyo. They handled everything directly with the hospital, which saved me a lot of stress. Highly recommended.

Had car insurance with them, but the claim process was extremely slow. It took months to get my car repaired, and they didn’t communicate well at all. Wouldn’t recommend if you expect efficiency.

Their customer service was great when I needed to file a health insurance claim. The process was straightforward, and they reimbursed my medical expenses quickly. Their policies are comprehensive, making them a good choice for expats.

Applied for a car loan, and they took forever to process it. The interest rate was much higher than promised, and getting answers was a nightmare.

They might have low prices, but you get what you pay for. When I needed roadside assistance, I was stuck waiting for hours despite having full coverage. Not impressed at all.

One of the best international insurers. I had a medical emergency while traveling, and their travel insurance covered everything without issue. The reimbursement was quick, and their support was excellent. Worth the higher premiums.

Very aggressive when selling policies but terrible when you actually need help. Took forever to process a simple claim, and they kept asking for more unnecessary documents. I regret choosing them and won’t renew my policy.

Had my car stolen, and NRMA processed my claim efficiently. They replaced my vehicle within three weeks with minimal back-and-forth. Their customer service was compassionate and professional throughout the process. A reliable insurer.

I waited over an hour on hold every time I tried to reach them. When I finally spoke to someone, they seemed clueless about my claim. Ended up switching to another provider after the ordeal.