Privacy Policy

Privacy Policy Overview

At MyFinanceReview.com, your privacy is our priority. This policy outlines your rights, as well as how we collect, use, disclose, transfer, and store your personal data.

Key Terms in This Policy

“MyFinanceReview.com,” “we,” “our,” or “us” refers to the entity responsible for processing your personal data.
“Website,” “platform,” or “service” includes all MyFinanceReview.com websites, applications, and related services.

Third-Party Websites

Our platform may include links to third-party websites. However, this does not mean we endorse their practices. We encourage you to review the privacy policies of these websites, as their methods for handling personal data may differ from ours.

Open Platform Features

As an open platform:

Reviews: Any review you submit, along with your profile, will be visible to all visitors.
Profile Information: Visitors may see your country, reviews, reviewed locations, products, photos, and videos.
Business Responses: Business users replying to reviews will also have their responses publicly visible.
Keep in mind, your chosen username and the information on your profile determine your level of anonymity.

Personal Data We Collect

Personal data refers to any information identifying you as an individual. Below are the categories of data we may collect:

Contact Information

Name, email address, and any other contact details you provide.

Device and Location Information

IP address, browser settings (type, language, timezone), and location data.

User Account Information

Username, password, photo, location, and preferred language.

Business Account Information

Company name, domain, password, and optional business profile details (e.g., services offered).

Usage and Profiling Data

Includes:

Reviews: Business, product, or location reviewed, star ratings, and review content.
Photos/Videos: Uploaded with reviews.
Interaction Data: Views, usefulness ratings, and feedback.
Reference Details: Order IDs or similar identifiers.
Verification Documentation: Collected for experience verification purposes.

Engagement Metrics

Number of people who read or found your reviews useful.
Reports or replies to reviews from your business account.

Verification Data

Details about your verification status, including submitted documentation, names, expiration dates, and images of provided documents.

Q&A Data

Collected when you ask a question on a business’s page:

Question content, product in question, business response, and associated timestamps.

Information via the “Request Information” Tool

If a business contacts you for additional information, we collect data you choose to provide, such as:

Full name, phone number, email address, and reference ID.

Preferences Information

Selected preferences, consents, email subscriptions, and cookie-based preferences.

Communication Data

Emails, feedback, notifications, and their associated metadata (e.g., timestamps).

Third-Party Services Information

If you use other services to connect with us, we may collect:

Name, email address, profile photo, and session ID (if linked to your account).

Browser & Device Data

For example:

Interactions with our Chrome extension, language settings, timezone, and screen resolution.

Data Protection Reminder

Please refrain from sharing sensitive personal data, such as:

Ethnic origin
Religious beliefs
Health information

This helps us ensure your privacy and compliance with data protection standards.

How We Collect Personal Data

We primarily collect personal data directly from you when:

You provide your details to create an account with us.
You interact with our platform, services, or marketing emails, such as by leaving reviews or posting replies to reviews.

We also collect or generate data automatically from your device as you use our services, including:

Technical Information: Your IP address, location, and details about the device and browser you use to access MyFinanceReview.com.
Usage and Profiling Data: Your interactions with our platform, marketing emails, or other services.

Who Controls Your Personal Data?

Data Controllers for Review Invitations

If a business sends you an invitation to write a review on MyFinanceReview.com—either directly or through us acting on their behalf—the business is the data controller for that invitation and any associated data.
For questions about such invitations or to exercise your data rights, please contact the relevant business directly, as we cannot assist with such requests.

Data Controllers for Platform Interactions

For all other personal data related to our platform—such as data provided when creating an account, leaving a review, or posting a reply—MyFinanceReview.com is the data controller.

Why and How We Use Your Personal Data

We use your personal data for the following purposes:

To Provide Our Services

Display your reviews, grant access to your user account, or provide access to your company’s business account.
Identify you as a registered user when you log in or revisit our platform.

To Improve Your Experience

Enhance our platform and services.
Respond to your questions and provide customer support.
Send you newsletters and updates.

For Business Operations

Conduct data analysis, audits, and fraud monitoring.
Develop new products and improve existing ones.
Analyze usage trends and evaluate the effectiveness of promotional campaigns.
Operate and expand our business activities.

For Quality and Training

Train our staff and improve service quality through quality control processes.

To Comply with Legal Obligations

Exercise or comply with legal rights and obligations, including regulatory or auditing purposes.
Retain information when required by law or compelled by court orders or regulatory authorities.

Additional Uses for Specific Account Types

For MyFinanceReview.com User Accounts

We may use your personal data to:

Verify the authenticity of your reviews.
Invite you to write additional reviews.
Relay messages from businesses you reviewed or those who invited you to leave a review.
Notify you when your review is flagged and request documentation to verify your experience if necessary.
Inform you of how often your review was read and whether other users found it useful.
Enforce our Terms of Use for Consumers.

For Business Accounts

If you manage a business account on behalf of your company, we may use your data to:

Notify you about reviews of your company or its products.
Verify the legitimacy of your replies to reviews.
Inform you when users provide feedback on your replies or reports.
Enforce our Terms of Use and Sale for Businesses.

Other Potential Uses

We may also use your information for additional purposes disclosed at the time of collection.

Legal Basis for Processing Personal Data

We process your personal data to:

Perform Our Contract: Provide services under our agreement with you or your company.
Comply with Legal Obligations: Operate our platform in line with applicable legal requirements.
Pursue Legitimate Business Interests: Ensure our platform operates efficiently while safeguarding your rights and freedoms.
Perform Public Interest Tasks: Conduct operations that benefit the broader public.
Establish or Defend Legal Claims: Where necessary, to protect our rights and interests.

When processing personal data based on legitimate interests, we ensure that the data is relevant, adequate, and limited to what is necessary. We always balance our interests with your rights and freedoms.

Consent and Your Rights

In some cases, we process your personal data based on your explicit consent—such as when you subscribe to newsletters or accept certain cookies. You can revoke your consent at any time by:

Using the functionality provided within the specific product feature.
Contacting us directly (see Contact Us below).

Please note that even if you withdraw your consent, we may still process your data if justified by another legal basis outlined in this policy.

You also have the right to:

Object to the processing of your personal data.
Request restrictions on how we process your data.

For more details on these rights, refer to the Your Rights section below.

Who May Access Your Personal Data?

Your Personal Data on MyFinanceReview.com

When you share a review on our platform, the following information will be visible to other users:

Your username, country, and all reviews you’ve written.
The locations and products you’ve reviewed, including your dates of experience and any photos or videos you’ve uploaded.
Other details you’ve connected to your public profile, including whether you’ve marked other reviews as “useful.”

Transparency and Anonymity:

If you use your real name as your username, this could reveal your identity.
Connecting to a social network may allow users to see information like your profile photo, name, birth year, and approximate location, depending on your privacy settings.
Be mindful that social network data may reveal your identity in part or in full.

We recommend carefully selecting the information you choose to share to manage your level of anonymity on our platform.

For Business Accounts

If you create a business account on behalf of your company, we will make the following information publicly available:

Your company’s name, address, domain, and country.
Any additional details you associate with your company’s public profile.

Note: Information you provide, including replies to customer reviews, will also be visible to other users. Be cautious about what you disclose, as it may contain personal data.

Sharing Your Data with Third Parties

Sharing Reviews and Replies with Other Services

To enhance the visibility of reviews, we allow third-party services to display content from our platform. This includes:

Search engines (e.g., Google, Bing).
Businesses you’ve reviewed or those that invited you to review a product.
Consumer and business portals (e.g., price comparison websites, shopping guides).
Social networks.
Other relevant websites where reviews are valuable for users.

If you respond to an invitation to write a review, the inviting business can match your review with their original invitation.

Important:

We will not share documentation you submit for verifying experiences with the reviewed business.
Reference numbers, order IDs, or similar data may be shared unless you request otherwise.
If you reply to a business’s message using our Request Information tool, the shared information will also be available to the business.

Sharing Data with Data Processors

We collaborate with select third-party service providers (“data processors”) to support the technical operation of our platform and the delivery of services. These data processors include:

MyFinanceReview.com subsidiaries.
Partner companies that assist in platform maintenance and service delivery.

Data Processor Agreements:

Data processors act strictly according to our instructions, as outlined in our data processing agreements.
These agreements ensure they take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

International Data Transfers

Some data processors may be located outside your country, where data protection standards differ. We ensure that:

Appropriate safeguards are in place to protect your personal data.
European users’ data is only transferred outside the European Economic Area (EEA) under methods approved by the European Commission, such as binding corporate rules or standard contractual clauses.

By accepting this policy, you authorize us to instruct our data processors to handle your data in compliance with these measures.

Other Disclosures

In addition to the situations outlined above, we may share your personal data with third parties under the following circumstances:

Legal Compliance: To comply with applicable laws, respond to legal processes (e.g., subpoenas or court orders), or fulfill requests from public and government authorities.
Regulatory Cooperation: To cooperate with regulatory bodies and government authorities during investigations or case referrals.
Terms Enforcement: To enforce our Terms of Use for Consumers, Guidelines for Reviewers, Terms of Use and Sale for Businesses, and Guidelines for Businesses.
Operational Protection: To safeguard our operations or those of our affiliates.
Safety and Rights Protection: To protect our rights, privacy, safety, or property, as well as those of our affiliates, users, or others.
Pursuit of Remedies: To pursue available remedies or mitigate potential damages.
Prohibited Activities: To investigate, prevent, or address suspected or actual prohibited activities, such as fraud or misuse of our platform.
Business Transactions: In connection with reorganization, merger, acquisition, sale, joint venture, assignment, transfer, or similar disposition of all or part of our business or assets, including bankruptcy proceedings.

How Long Do We Store Your Personal Data?

We retain your personal data only as long as necessary for its intended purpose or to comply with legal obligations. Retention periods depend on the nature of the data, why it was collected, and whether we have a legal basis to retain it (e.g., fulfilling contracts, legal requirements, or legitimate interests).

When data is no longer needed, we delete or anonymize it to ensure it no longer identifies you.

Examples of Retention Periods:

Account Data: Personal data, including reviews, is retained as long as your MyFinanceReview.com account is active or required to provide our services. Upon account deletion, we log your name, email address, and account deletion date for three years.
Legal and Legitimate Retention: Certain data may be retained for longer periods for purposes such as security, fraud prevention, regulatory compliance, or legitimate business interests.
Automated Review Invitations: Data from automated review invitations is retained for three years.

For further details on deletion or anonymization of your data, refer to the Your Rights section below.

How Do We Keep Your Personal Data Secure?

Protecting your personal data is our highest priority. We implement a combination of organizational, technical, and administrative measures to safeguard your data, including regular system audits to identify vulnerabilities.

Important Notes:

While we strive to secure your data, no internet-based system can be completely secure.
Emails sent through our platform may not be encrypted; avoid including sensitive information in emails to us.

We are continually improving our security practices and will update this policy as necessary.

Do We Use Cookies?

Yes, we use cookies and similar technologies to deliver, optimize, personalize, and analyze our services, including for advertising purposes.

Cookies and Related Technologies:

Cookies: Small text files stored on your device to save preferences, settings, and session details.
Pixels: Transparent image files embedded in web pages or emails to track interactions.
Tracking Codes: Code snippets embedded in web pages to measure visits, interactions, and ad performance.

For more information, see our Cookie Policy.

Your Rights

If you have a MyFinanceReview.com account, you can access, edit, download, or delete your key personal data at any time by logging into your account.

Other Rights:

Correction and Deletion: Update incorrect data or delete your account data through your user account or by contacting us.
Restriction and Objection: Request restrictions on processing or object to processing under certain circumstances, such as direct marketing.
Withdraw Consent: If processing is based on your consent, you can withdraw it at any time without affecting prior processing.

If you have unresolved concerns, you may file a complaint with your local data protection authority.

U.S. Privacy Rights

For U.S. residents, this section provides additional information about data rights under applicable state laws (e.g., CCPA, CPRA, CPA).

Key Rights:

Access details about the data we collect and how it’s used.
Opt out of the sale or sharing of personal data.
Request deletion or correction of your data.
Non-discrimination for exercising your privacy rights.

To exercise your rights, contact us via email or mail at the address provided below. You may also designate an authorized agent to act on your behalf.

Children’s Information

Our platform is not intended for children under 16, and we do not knowingly collect their personal data. If you believe a child has provided data, contact us immediately for removal.

Changes to This Policy

We may update this policy as laws and regulations evolve or as our services change. Significant changes affecting your privacy rights will be communicated through email or platform notices. Continued use of our services constitutes acceptance of the updated policy.

Contact Us

If you have questions or wish to exercise your rights, please contact our Data Protection Officer:

Mailing Address:
[Insert Mailing Address]

We’re committed to providing clear and transparent information. Reach out if you need further assistance.